Trending Now - Xbox PC Users Encounter Issues Amid Crimson Desert Update
WHO:
Asha Sharma, CEO of Xbox, is leading a shift in focus towards customer satisfaction at Microsoft.
Asha Sharma, CEO of Xbox
Microsoft, the parent company of Xbox
Players experiencing issues with the game "Crimson Desert"
WHAT:
The March 23rd, 2026 update for "Crimson Desert" is described as the "beginning of improvements" to keyboard and mouse controls.
The Xbox Ally handheld was launched in partnership with ASUS and AMD in 2025 and has sold hundreds of thousands of units.
"Crimson Desert" has sold a couple million copies and enjoys a healthy concurrency on Steam.
The March 23rd, 2026 update for "Crimson Desert" is version 1.00.03, which adjusts some keyboard and mouse controls and adds storage options.
Pearl Abyss shares plunged 29% following disappointing reviews for "Crimson Desert".
"Crimson Desert" sold a couple million copies.
Players are experiencing crashes when launching "Crimson Desert" from the Xbox app on PC.
The game is a AAA Xbox Play Anywhere release.
"Crimson Desert" has a marketing deal with PlayStation.
Other games like "Death Stranding" and "Fallout 4" also had issues on Xbox PC.
The Xbox Ally handheld was launched in partnership with ASUS and AMD in 2025.
The Xbox Ally has sold hundreds of thousands of units.
WHERE:
Xbox PC platform
Microsoft Store
WHEN:
"Crimson Desert" launched in 2026.
Issues with "Crimson Desert" were reported on March 21st, 2026.
The Xbox Ally was launched in 2025.
WHY:
The issues with "Crimson Desert" have highlighted the need for significant improvements in the Xbox PC platform to ensure reliability and customer satisfaction, as stated by Windows 11 leaders who recently apologized for the state of the OS.
The issues with "Crimson Desert" have highlighted the need for significant improvements in the Xbox PC platform to ensure reliability and customer satisfaction.
The issues with "Crimson Desert" highlight the reliability challenges faced by the Xbox PC platform.
Microsoft is refocusing on customer satisfaction and improving Windows 11.
HOW:
Players can fix the crashing issue by ensuring they have fully updated both the game and the Xbox app, as confirmed by testing on a gaming PC.
Players can fix the crashing issue by ensuring they have fully updated both the game and the Xbox app.
Players can check for updates by opening the Microsoft Store and going to Downloads.
Players can also fix the issue by using the command: ms-windows-store://pdp/?productid=9MWPM2CQNLHN.
(UPDATED March 23, 2026 15:37 UTC)
In a significant move for Microsoft, Asha Sharma, the CEO of Xbox, is now prioritizing customer satisfaction as part of her leadership strategy. The latest update for "Crimson Desert," released today, marks the start of improvements to keyboard and mouse controls, addressing recent reliability issues that have drawn apologies from Windows 11 leaders. Players experiencing crashes can resolve the problem by making sure both the game and the Xbox app are fully updated, a solution confirmed through testing on a gaming PC.
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(UPDATED March 23, 2026 11:23 UTC)
In gaming news, "Crimson Desert" has sold a couple million copies and is seeing a healthy number of players on Steam, but it faced a setback as Pearl Abyss shares dropped 29% following disappointing reviews. The latest update, version 1.00.03, released today, brings adjustments to keyboard and mouse controls and adds new storage options, while players are encouraged to update both the game and the Xbox app to fix crashing issues. These challenges have underscored the need for significant improvements in the Xbox PC platform to enhance reliability and customer satisfaction.
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(UPDATED March 22, 2026 23:24 UTC)
Microsoft's Xbox platform is facing challenges as players report crashes when launching the newly released game "Crimson Desert" on PC, which has sold a couple million copies since its launch this year. Asha Sharma, CEO of Xbox, has acknowledged these issues, which are reminiscent of past problems experienced with other titles like "Death Stranding" and "Fallout 4." To resolve the crashes, players can check for updates in the Microsoft Store or use a specific command to access the game's product page.