Salesforce Cuts Jobs Despite Surging AI Revenue Growth

WHO:

Inc - Salesforce, led by its CEO, is involved in the job cuts.

Business Insider - Employees affected include those working on Agentforce AI, Mulesoft IT integration tool, and Marketing Cloud software.

WHAT:

Inc - Salesforce announced it is laying off staff tied to its AI product.

Business Insider - Salesforce laid off 86 employees in roles such as sales, general administration, and technology and product.

Business Insider - The company reported $1.2 billion in AI revenue and that Agentforce annualized revenue had passed $1 billion.

Business Insider - The stock of Salesforce is down more than 30% this year.

WHERE:

Business Insider - The job cuts were reported in a regulatory filing in California.

WHEN:

Business Insider - The job cuts follow an earlier round of layoffs in January when fewer than 1,000 roles were eliminated.

WHY:

Business Insider - Salesforce has been concerned that AI models, tools, and agents could replace some traditional software, including its main customer relationship-management offering.

HOW:

Inc - The CEO stated that AI was helping Salesforce increase its engineering output without adding engineers.

(UPDATED June 9, 2026 19:44 UTC)

Salesforce has announced it is laying off 86 employees, primarily in sales, general administration, and technology and product roles, as part of a restructuring tied to its AI products. The affected teams include those working on Agentforce AI, Mulesoft IT integration tool, and Marketing Cloud software, and these job cuts were detailed in a regulatory filing in California. Despite reporting $1.2 billion in AI revenue and surpassing $1 billion in annualized revenue for Agentforce, Salesforce's stock has dropped more than 30% this year, reflecting concerns that AI could replace some of its traditional software offerings.