LG Faces Backlash Over Alleged User Surveillance and Adware

WHO:

TechRadar - LG, users of LG smart TVs and monitors

Notebookcheck - LG, owners of LG smart TVs

WHAT:

TechRadar - LG's gaming monitors and TVs are allegedly installing adware on connected PCs.

Notebookcheck - LG monitors are said to install potential malware and surveillance software on connected Windows computers.

Notebookcheck - LG's Terms of Service require users to inform guests and family members that they are being monitored.

WHERE:

TechRadar - The issue pertains to LG smart TVs and monitors used in various locations where they are installed.

WHEN:

Notebookcheck - Users must comply with the current Terms of Service, which are in effect now.

WHY:

Notebookcheck - LG's Terms of Service state that the company reserves the right to record and analyze conversations to "improve" AI services.

Notebookcheck - Users must grant LG access to certain data to use many features of an LG Smart TV.

HOW:

Notebookcheck - Users must ensure compliance with wiretapping, surveillance, or data protection laws, and must disable microphone and voice-related features if any guests object.

(UPDATED July 17, 2026 17:24 UTC)

LG smart TVs and monitors are reportedly installing adware and potential malware on connected PCs, raising concerns for users. According to LG's Terms of Service, owners must inform guests that they are being monitored and comply with various data protection laws, which includes disabling microphone features if requested. The company claims this data collection is intended to enhance their AI services, but users must grant access to certain information to utilize many of the TV's features.