Last Chance for Amazon Prime Users to Claim $2.5B Settlement

WHO:

WHEC - Eligible Amazon Prime customers

NY Post - Amazon

WHAT:

WHEC - Amazon agreed to pay $2.5 billion to customers who signed up for Prime and unsuccessfully tried to cancel their membership.

WHEC - Customers could receive up to $51 as part of the settlement.

WHEC - The settlement includes two groups: the Automatic Payment Group and the Claim Process Payment Group.

WHERE:

WHEC - United States

WHEN:

WHEC - The deadline to file a claim is Monday, July 27.

WHEC - Eligibility for the Automatic Payment Group is for those who signed up for Prime between June 23, 2019, and June 23, 2025.

WHEC - Eligibility for the Claims Process Payment Group is for those who signed up for Prime between June 23, 2019, and June 23, 2025.

WHY:

WHEC - Amazon denied any wrongdoing but agreed to make it easier for customers to cancel their Prime memberships.

HOW:

WHEC - Customers in the Automatic Payment Group will receive payments automatically without needing to take action.

WHEC - Customers in the Claims Process Payment Group must submit a claim to receive compensation.

(UPDATED July 24, 2026 10:42 UTC)

Amazon has agreed to pay $2.5 billion to eligible Prime customers in the United States who faced difficulties canceling their memberships, with individuals potentially receiving up to $51 as part of the settlement. The settlement divides customers into two groups: those in the Automatic Payment Group will receive payments automatically, while those in the Claims Process Payment Group must submit a claim to receive their compensation. Claims must be filed by Monday, July 27, and eligibility for both groups includes customers who signed up for Prime between June 23, 2019, and June 23, 2025.