Deadline Approaches for Claims on Amazon's $2.5 Billion Settlement

WHO:

Fast Company - Amazon, Federal Trade Commission (FTC), eligible customers

Fox Business - Amazon, Federal Trade Commission (FTC), eligible consumers

WHAT:

Fast Company - Amazon has agreed to a $2.5 billion settlement with the FTC.

Fast Company - Eligible customers could receive up to $51 from the settlement.

Fox Business - Amazon agreed to pay a $1 billion civil penalty and establish a $1.5 billion consumer refund fund.

Fox Business - The FTC alleged that Amazon enrolled consumers in Prime without informed consent and made cancellation difficult.

WHERE:

Fast Company - Seattle, Washington (location of Amazon)

WHEN:

Fast Company - Claims must be submitted by July 27, 2026.

Fast Company - The enrollment period for claims is between June 23, 2019, and June 23, 2025.

Fox Business - Payments to approved claimants are expected to be distributed in late 2026.

WHY:

Fox Business - The settlement addresses allegations of improper enrollment and cancellation processes for Amazon Prime subscriptions.

HOW:

Fast Company - Customers must file a claim online and provide personal information to attest to their eligibility.

Fast Company - Eligible customers must have unintentionally enrolled in Amazon Prime or unsuccessfully tried to cancel.

Fox Business - Claims can be filed at SubscriptionMembershipSettlement.com, and payments can be issued via check, PayPal, or Venmo.

(UPDATED July 24, 2026 19:28 UTC)

Amazon has reached a $2.5 billion settlement with the Federal Trade Commission, which includes a $1 billion civil penalty and a $1.5 billion fund for consumer refunds. Eligible customers, who may have been improperly enrolled in Amazon Prime or faced difficulties canceling their subscriptions, can receive up to $51 from this settlement, with claims needing to be submitted by July 27, 2026. To file a claim, customers should visit SubscriptionMembershipSettlement.com and provide personal information to confirm their eligibility, with payments expected to be distributed in late 2026.