European Steam Users Warned of Potential Data Breach

WHO:

Engadget - Valve, a video game company, is involved in the data breach incident.

Digital Foundry - CEVA Logistics, a logistics partner handling Steam hardware fulfillment in Europe, is implicated in the cyber attack.

WHAT:

Engadget - Valve reported that European Steam hardware customers likely had some of their data compromised.

Digital Foundry - The compromised information includes customers' names, addresses, countries, phone numbers, Steam account email addresses, and Steam hardware purchase details, but does not include payment information or passwords.

Digital Foundry - Valve warned customers to expect fake messages that may reference their hardware orders and appear to come from Steam, Valve, or a delivery company.

WHERE:

Digital Foundry - The incident affects European Steam hardware customers.

WHEN:

Digital Foundry - CEVA Logistics notified Valve of the attack on the 7th of August.

WHY:

Digital Foundry - The breach occurred due to a cyber attack on CEVA Logistics, which is responsible for fulfilling Steam hardware orders in Europe.

HOW:

Digital Foundry - Valve is pressing CEVA for the full scope of what was taken and how, and is in the process of notifying data protection authorities in the affected countries. CEVA has isolated the affected systems and brought in outside investigators.

(UPDATED August 10, 2026 16:17 UTC)

Valve has confirmed that a data breach has affected European Steam hardware customers, with compromised information including names, addresses, and email addresses, although payment details and passwords remain secure. The breach stemmed from a cyber attack on CEVA Logistics, the company responsible for fulfilling Steam hardware orders in Europe, which notified Valve of the incident on August 7. Valve is currently working with CEVA to determine the full extent of the breach and is notifying data protection authorities in the affected countries, while advising customers to be cautious of potential fake messages regarding their hardware orders.