Google Cloud London Disruption Knocks Revolut and Services Offline

WHO:

CNN - Google Cloud and its engineering team; British digital bank Revolut; Alphabet’s Google; ING Germany; and Reuters were mentioned in connection with the disruption.

ABC News Business - A number of U.K. banks were affected.

Techmeme - Revolut Ltd. was among the affected banking services.

TechRadar - Big brands and banking apps were among the services affected.

WHAT:

CNN - Multiple Google Cloud services experienced disruptions; Revolut reported a service outage, with most services unavailable or partially unavailable, including card payments and ATM withdrawals.

CNN - Revolut said on X: “We are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers’ money and data are safe.”

ABC News Business - Online services for a number of U.K. banks were disrupted.

Mashable - Google reported that “multiple” Cloud services were experiencing issues.

Techmeme - An outage at Google Cloud knocked out banking services in the UK, including Revolut Ltd.

TechRadar - A Google Cloud outage affected multiple other sites.

CNN - ING Germany reported problems logging into online banking and its banking app.

WHERE:

CNN - The Google Cloud disruption affected the company’s London region and a London-based data center.

ABC News Business - Bank services in and around London were disrupted.

TechRadar - The reported impact extended across Europe.

WHEN:

CNN - The disruption was reported on Tuesday.

Mashable - Google reported Cloud service issues on Tuesday morning.

Techmeme - Google said its London region was “experiencing issues” starting on Monday at 23:08 PDT; banking services were affected early on Tuesday.

WHY:

CNN - A person familiar with the matter told Reuters that Revolut’s outage was related to the Google Cloud disruption.

CNN - ING Germany attributed its login problems to a technical issue.

HOW:

CNN - Google said its engineering team was investigating the issue.

CNN - Alphabet’s Google did not immediately respond to a Reuters request for further details.

(UPDATED October 21, 2026 00:28 UTC)

A disruption at Google Cloud’s London region affected multiple services, knocking out or limiting online banking for Revolut and a number of U.K. banks, while ING Germany reported trouble with logins. Revolut said most services, including card payments and ATM withdrawals, were unavailable or partially unavailable, but customers’ money and data were safe; the impact was also reported across Europe. Google said its engineering team was investigating, and Revolut’s outage was reported to be related to the cloud disruption.