Meta’s Paid Muse Service Now Calls U.S. Businesses for Users

WHO:

Engadget - Meta’s consumer AI agent Muse can make calls on behalf of its users.

TechCrunch - Muse is available to paid subscribers in the United States.

Techmeme - Sarah Perez reported the feature for TechCrunch; Meta, Google’s Gemini, and startup Instinct are mentioned.

WHAT:

Engadget - Muse can schedule appointments, make reservations, and wait on hold for users.

TechCrunch - Muse can place outbound calls to U.S. businesses, but the feature is not free.

Techmeme - Meta launched outbound calling for Muse, including calls to businesses, for paid U.S. subscribers.

Techmeme - Gemini and startup Instinct offer a similar option.

WHERE:

TechCrunch - Muse’s outbound calls are to businesses in the United States.

Techmeme - The feature is available to paid subscribers in the United States.

WHEN:

Techmeme - Meta tested the feature before launching it. The article says the initial testing took place in September; the date is omitted under the date rules.

HOW:

Engadget - Muse calls businesses on users’ behalf to handle tasks such as appointments, reservations, and waiting on hold.

TechCrunch - Users must pay to use the outbound-calling feature.

Techmeme - Muse places outbound calls to U.S. businesses on behalf of its users.

(UPDATED November 13, 2026 05:58 UTC)

Meta’s Muse now calls U.S. businesses for paying subscribers, handling routine tasks on their behalf. The AI agent can schedule appointments, make reservations, and wait on hold. Google’s Gemini and startup Instinct offer similar calling features.